Terms of Service

Last Updated: January 22, 2026

1. Acceptance of Terms

By accessing or using Commenzo, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Services.

2. Description of Services

Commenzo provides:

  • Social media monitoring
  • AI-generated comment suggestions
  • Sentiment analysis
  • Analytics and engagement insights

Features and functionality may change, evolve, or be discontinued at any time.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use Commenzo.

4. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity conducted through your account
  • Compliance with applicable laws and third-party platform rules

You agree not to use the Services for spam, harassment, misinformation, deceptive practices, or unlawful activity.

5. AI-Generated Content Disclaimer

AI-generated content is provided "as is" and "as available." Commenzo:

  • Does not guarantee the accuracy, legality, or suitability of AI-generated outputs
  • Is not responsible for content you choose to publish, distribute, or act upon
  • Does not provide legal, financial, or professional advice

You assume full responsibility for reviewing, validating, and using any AI-generated content. Use of AI-powered features is subject to Commenzo's AI Acceptable Use Policy.

6. Subscriptions and Payments

Some features of the Services require a paid subscription.

  • Fees are billed in advance on a recurring basis.
  • Payments are non-refundable except where required by law or as expressly stated in our Billing & Refund Policy.
  • Pricing and plan features may change with reasonable notice.
  • Payments, cancellations, and refunds are governed by our Billing & Refund Policy.

7. Intellectual Property

All software, branding, and content (excluding user-provided data) are the property of Web Thrive, LLC.

You are granted a limited, non-exclusive, non-transferable license to use the Services.

8. Termination

We may suspend or terminate access if you:

  • Violate these Terms
  • Misuse the Services
  • Engage in prohibited or harmful behavior

You may cancel your account at any time. Termination does not entitle you to a refund unless required by law.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Commenzo shall not be liable for indirect, incidental, special, or consequential damages
  • Total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim

10. Indemnification

You agree to indemnify and hold harmless Web Thrive, LLC from claims arising out of:

  • Your use of the Services
  • Content you publish or distribute
  • Violations of third-party rights or terms

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

12. Contact Information

Web Thrive, LLC

6201 E. Marita St.

Long Beach, CA 90815

Email: support@commenzo.com